Frequently Asked Questions

The estimate is given after a preliminary discussion between us. Each detail, and above all the definition of your goals, can change the cost considerably — which is why I do not publish fixed packages. I work on an hourly fee plus expenses; for some research projects a “no results – no fee” option is possible. See how pricing works.

Only with as much as possible of your current knowledge of your own genealogy can I set the best estimate and procedure — and go directly to the right place of research, instead of spending your budget rediscovering what you already know.

I can certainly help in obtaining the right documents. The application procedure itself, however, I leave to you: my work is the research and provision of records, not the citizenship application.

Yes, I do.

Yes, it is possible — particularly in Slovenia, Croatia and the Italian-speaking part of Switzerland.

By email, or by uploading them to a shared Dropbox folder.

After we agree on a plan and estimate, I ask for a retainer. Before sending the results, I ask for the balance.

It is wise to approach always in a delicate and respectful way. Feelings and expectations may differ from one family to another, and cultural differences also play a role. But I have seen that, if intentions are good and harmonious, the results can be very good — and life-changing.

It is difficult to set a completion date in advance, because so many things can determine the length of the work. But by keeping constantly in contact, the timing and the situation are always updated and shared with you.